We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you: Email, online form, telephone & Snail Mail
Email for service inquiries and customer support or assistance:
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. GENERALCLEANING.COM customers may also use our telephone support center to contact a service representative during regular business hours: 617-694-6798
Live Customer Care Center: 1-617-694-6798, Monday to Friday 8:00am to 5:00pm (EST)
Saturdays, Sundays and federal holidays please leave a message.
A customer representative will contact you within 24 hours of the first business day.